Add Microsoft Authenticator as a sign-in method
If you get an SMS text when you sign in and have not set up Microsoft Authenticator, the instructions below will guide you through the complete process of setting up Microsoft Authenticator.
Open a private or incognito window in your browser so that it does not try to use the saved credentials
Copy and paste this link into your browser to go to this site: https://aka.ms/mfasetup
Login with your accelerate credentials.
On the Security info screen, click on Add sign-in method
When the Add a sign-in method window appears, click on Microsoft Authenticator.
At this point, if you have not already downloaded Microsoft Authenticator to your smartphone, please do so and then click the Next button.
Note the information below and click Next and then to the following steps showing screenshots from iOS. Android screens may vary slightly.
On your smartphone, open Microsoft Authenticator and make sure you have allowed Microsoft Authenticator to send notifications. Then, click Add Account or the plus sign in the upper right corner and choose Work or school account.
Once you click on Work or school account, click on Scan QR Code as shown.
The camera should activate to allow scanning of the QR code that should be on your computer screen. The smartphone may ask you to allow Microsoft Authenticator to access your camera. Please allow this and then aim the camera at the QR code on your computer screen.
iOS Smartphone screen – line up the QR code displayed on the computer screen in the box and it should scan automatically:
Computer screen: After scanning the QR code on your smartphone, click Next.
If the QR code is scanned successfully, you will see the entry for this account in your Microsoft Authenticator smartphone app and a notification will be sent to Microsoft Authenticator to test your app.
Back on the computer, you will be see the details of the number that must be entered in Microsoft Authenticator on your smartphone.
Enter the number on your smartphone and tap Yes to complete the test.
Back on your computer, you should see that the notification has been approved. Click Next.
The process is now complete. Once you click Done, you will be return to the Security Info screen.
On that screen, make sure Microsoft Authenticator is set as your default sign-in method:
If it is not, do the following:
Click change and choose "App based authentication - notification" as the default method and then click OK to save. A screenshot of this part is at the bottom of this email.
