The attachment below will guide you through resetting or updating your password if you are a NEWSWEST employee.

The documents attached will show you how to set up email on your mobile device. There are documents for both Android and iPhone.

When logging into a Microsoft account for the first time, you will be prompted to set up Multi-Factor Authentication. This system keeps your email and other Microsoft services secure by adding a security step whenever you login. The document attached to this article will show you the setup process.

If it was just spam (not an attempt to get personal information), block the sender in Outlook and delete. Do this by right-clicking on the spam email and then hovering over Junk in the menu that pops out. Then choose Block Sender. If it was phishing (an attempt to get personal information), do the following - If you are using the Outlook desktop application: If you open the email, you can click Report Phish at the top-right and then delete the email. If the top bar is in the collapsed view, you can click the three dots on the far-right of the menu and then choose Report Phish from the drop-down menu. If you are using Outlook webmail: You can select the email that needs to be reported and then click on the Shield icon that is on the left side of the option bar, to the right of the New Mail button on the option bar. Once you have clicked on the Shield icon, choose Report phishing from the dropdown menu.  You can also refer to the attachment for screenshots of the Report Phish functions. 

If you use SSMS and need to set up a connection to a THENEWSGROUP server and you have migrated to either the accelerate360 or TNG domain, you will need to set up a connection in Credential Manager in order for SSMS to connect. The attachment on this article will guide you through that process.

The attachment in this article will guide you through submitting a D365 Support Ticket via the Freshservice Portal.

Updating your Comag password for mapped drive connections When your Comag password expires and a new one is given to you, you will need to update your saved passwords in Credential Manager so that your mapped drive and connections will connect with the new password. 1. Click on the Start button 2. In the search bar, type Credential Manager and click on the Credential Manager app 3. Click on the Windows Credentials tab 4. Select the server connection you need to update and click Edit 5. Remove the old password and enter the new password (you can copy and paste in the new password from the email you received) and then click Save. 6. Repeat steps 4 and 5 for each saved server connection you need to update.

Updating your thenewsgroup password for mapped drive and SSMS connections When your thenewsgroup password expires and a new one is given to you, you will need to update your saved passwords in Credential Manager so that your mapped drive and SSMS (SQL) connections will connect with the new password. Click on the Start button In the search bar, type Credential Manager and click on the Credential Manager app Click on the Windows Credentials tab Select the server connection you need to update and click Edit Remove the old password and enter the new password (you can copy and paste in the new password from the email you received) and then click Save. Repeat steps 4 and 5 for each saved server connection you need to update.

The attachment in this article will guide you through the process of installing, connecting and disconnecting Cisco AnyConnect VPN. If your vpn will not connect, make sure your VPN connection address is set to vpn02.accelerate360.com.         If your vpn shows Automatic Selection and you cannot change your vpn address, you need to click the gear for settings at the bottom left of the VPN window.          Then, go to Preferences tab and uncheck Enable Automatic VPN server selection. Then click the X in the upper right to close this window.  

Attachment: MRN Adding a New Phone to Microsoft Authenticator.pdf